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Second in a Series: COMMONWEALTH COMPETITION COUNCIL
by Otis
Brown, Chairman of the Competition Council
This is
a second in a series of articles intended to communicate
with state employees about the Commonwealth Competition
Council. The article published in the September issue
of "Foresight" discussed the creation and role
of the Council. The Council recognizes the value of
motivated state employees and their concerns resulting
from competition and privatization.
I would like
to quote from one of the many letters and phone calls
we have received as a way of introducing this article
on the Council's Public-Private Performance
Analysis. This individual ended his letter with
this statement which states the Issue very well.
"Public
employees are not against the privatization of public
services. We are also taxpayers and as public employees,
we observe inefficient practices within our agencies.
However, we also realize that privatization may not
correct those inefficiencies, in the long run privatization
may not improve services and there is no guarantee that
privatization will cost less. Consequently, the decision
to privatize public services should be scrutinized and
a variety of alternatives considered."
This "variety
of alternatives" may be viewed as a strategic sourcing
continuum which may range from retaining the function
as a government entity through various alternatives
of outsourcing, privatization and competition by the
government with the private sector. Hence, the Council
sees the need for a Public-Private
Performance Analysis to be prepared as a guide for
any final decision.
The analysis
includes a series of questions focusing on the function
or activity being considered. Defining the magnitude
of the problem will allow one to put into perspective
what is desired and what is to be resolved by selecting
a specific alternative on the continuum.
What goals
do you wish to achieve through contracting functions?
The objectives should be quantifiable and measurable.
The objectives are used to help evaluate vendor or government
proposals' and then should be used to evaluate vendor
or government performance once the contract is implemented.
Cost of service
delivery is one area that can be very troublesome. Nothing
upsets the taxpayer more than to find out that costs
were either under or overestimated or there are major
cost overruns. While costs should not be the sole criteria
for a decision, they should be an important consideration.
In comparing internal costs with contract costs, the
internal costs must include all the costs of an operation,
not lust those that are directly charged to the function.
Added details about the program to perform the detailed
cost comparison will be discussed in future articles.
Again, we
believe it is imperative we communicate with our employees
and to include you as partners in the process. By working
through a Public-Private Performance
Analysis in a thoughtful, systematic way, there
should be no unpleasant surprises, and the decision-whatever
it turns out to be-is defensible to employees and to
the taxpayers.

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